COVID-19 - Development control

All customers should be aware that the Development Control (Planning) Team is continuing to work during the coronavirus (COVID-19) outbreak, but in a slightly different manner.

The team is working remotely and remains committed to its completion of the various functions to enable applications to be registered, validated, consulted upon, assessed and dispatched in a timely manner. Officers may seek assistance with additional information surrounding site visits and your-co-operation at this time is appreciated.

In terms of specific service issues please note:

1. If you need to contact us, please email DevelopmentControl@derby.gov.uk. This inbox is monitored daily to make sure enquiries are answered in a timely manner.
2. For application fee payments please make a payment via the eStore if payment hasn't been made using the Planning Portal. This will be the most secure method for making payments.
3. Our pre-application charges on the website are currently under review and will be updated to make sure that the service responds to the needs of all customers.

Your patience and co-operation is appreciated at this time and these messages will be updated if circumstances change.