Care support worker

Home First look after some of the most vulnerable and frail people in our community who have been discharged from hospital, or for those who experience a short period of ill health enabling them to stay at home rather than be in a hospital bed.

As a care support worker, you will be working in your community, helping Derby residents to retain or regain their independence and making a real difference to their lives.

You will be helping them with everyday tasks such as washing and dressing, making hot drinks and meals, and taking medications.

You’ll be actively encouraging customers to achieve their assessed goals and outcomes, and promoting the benefits of being independent.

There are several types of care support worker roles available, different working hours and shift patterns, travelling around the city or a fixed location and night working,

One of our colleagues who works as a care support worker (mobile) had this to say:

As support workers we visit people in the community in their own home to try and help with enablement. It’s more assessment-based, putting things in equipment wise, work alongside the OTS (Occupational Therapist Service), the nurses, just to help enable people to become more independent safely at home.

It’s a very rewarding job seeing the customers progress when we put equipment in enabling them and watching them progress into becoming independent at home.

Another colleague, who is based at Perth House explained:

I enjoy the rewards; you feel very rewarded when they (customers) go home and they’re able to get back on their feet and go back to comfortable houses and family. Gaining their confidence and watching them to move from one place to another. Sometimes they come in and can't walk or after their rehab they can’t walk but then they get comfortable again to do things for themselves and help themselves again.

I enjoy working for Derby City Council, it’s got great training opportunities, opportunities to go up the ladder. We receive great support and we are part of a great team.

One of our lovely customers remarked:

It’s a caring community here in Derby and I’m quite happy really, they’re marvellous (the team), they really are.

If you are a caring person and want to make a difference to your community then we want to hear from you, there is no need for previous caring experience. Just email your CV to recruitment@derby.gov.uk and we will be in touch.

Learn more about the benefits of working with us and what we can offer you by visiting our Benefits in working in care page.