Additional help finding childcare

What is the childcare brokerage service?

This service is for parents and carers who have previously tried to find childcare and need extra support and help.

If you are having problems finding the childcare you need or have difficulty negotiating the system, our free childcare brokerage service may be able to help. We can advise, search and liaise with childcare providers on your behalf, to help you find the childcare you need.

Childcare brokerage is a requirement of Childcare Act 2006, which means local authorities must provide extra support for families to help them access childcare. One example of this could be extra support for families where the child has special educational needs or disabilities.

What can the Childcare Brokerage Service do for you?

Our staff at the Families Information Service (FIS) can discuss your needs in detail and support you in making decisions around childcare.

We offer free, confidential and accurate information, advice and support which includes:

• listening to your concerns and understanding your child’s needs
• discussing different types of childcare options and suggesting alternatives
• highlighting the benefits of childcare settings for you and your child
• contacting childcare providers on your behalf to check for vacancies.

How to contact the childcare brokerage service

Please get in contact today if you need any support in this area, we are waiting to help you.

You can get in touch by telephone, email or book an appointment with us (dependent on availability). Telephone 01332 640758, email FIS@derby.gov.uk, Text Relay 18001 01332 643616, Sign Language Service.