Changes to our eProcurement system

Derby City Council is changing the way we manage our procurement and contracts. We are moving from our current Proactis 'EastMidsTenders' system to a new eProcurement and contract management platform, Panacea, delivered through the Source East Midlands portal.

This change is being made in partnership with:

• Leicestershire County Council
• Leicester City Council
• Nottinghamshire County Council
• Nottingham City Council

What this means for suppliers

From our go-live date (mid-September - date to be confirmed):

• New Derby City Council procurement opportunities will be published on Source East Midlands (Panacea).
• The Proactis 'EastMidsTenders' site will no longer be used for new opportunities from Derby City Council.

If you currently access Derby City Council opportunities using the Proactis 'EastMidsTenders', you will need to register on the Source East Midlands portal to continue viewing and bidding for opportunities.

If you already use Source East Midlands for another participating council, you will be able to use your existing account to access Derby City Council opportunities once we are live.

Registration on Source East Midlands is free.

Legitimate registration emails from Panacea Software

As part of this change, suppliers who have previously registered on EastMidsTenders will receive emails inviting them to create or confirm their account on the new system.

These emails will be sent from: noreply@panacea-software.com.

Emails from this address relating to Derby City Council’s move to the Source East Midlands portal are legitimate and are being sent on our behalf as part of the transition to our new eProcurement system.

You may receive similar communications from the other councils listed as they move onto the same platform.

If you receive an email from noreply@panacea-software.com asking you to register or confirm your details for Source East Midlands/Panacea Software in connection with Derby City Council or the other participating councils, you can treat this as a genuine message linked to this change.

Keeping your information safe

While these emails are legitimate, we still encourage suppliers to take precautions when responding to any online request:

• Check that the sender address is exactly noreply@panacea-software.com.
• Access the portal using a trusted link (either sourceeastmidlands.org or https://app.panacea-software.com/sourceeastmidlands/Login), if you prefer not to click links in an email.
• Never share your password with anyone.

If you are unsure whether an email is genuine, contact the Procurement team so that it can be verified:

Email: procurement@derby.gov.uk
Telephone: 01332 640768