Bin collections

Residents who are due to have brown bins emptied on Friday 22 November should leave these out for collection as normal. If we are unable to empty your brown bin, we will attempt to return next week. For more information, visit our Missed bins page.

Submitting your invoices

About submitting your invoices

Once you’re confident that your invoice meets all the requirements detailed on Invoice Checklist, please complete following within this section.

Invoices

All invoices must be submitted to supplierinvoicesDCC@derby.gov.uk

Due to the automated processing system, we are unable to accept invoices which require us to download the invoice from a portal.

Please do not send or email copies of invoices to your contact within the council as this may delay payment.

Queries and statements

Please do not send statements or payment queries to the dedicated invoice email address as these cannot be read and processed by the system. All payment queries should be sent to paymentqueries@derby.gov.uk.

Whitelist our new email addresses

If there are any problems with your invoice, we will return these promptly outlining the issue to prevent any processing delays. To ensure these emails are delivered to your inbox, please whitelist the following email addresses:

Submit by post

If you do not have the facility to email your invoice, then we will accept them by post if they are addressed to:

Accounts Payable
Derby City Council
Council House
Corporation Street
Derby
DE1 2FS