Council Tax and business rates phone lines

The telephone service for Council Tax and business rates will be unavailable on Friday 4 October. You can still contact us online to tell us of any changes in circumstances, make a payment arrangement or make a payment. Our telephone service will resume on Monday 7 October.

Advice for young people: education, employment and training

Who we are and what we do

We provide a Personal Adviser service to explore young people’s individual skills and qualities to aid them to research and access education and employment opportunities.

Personal Advisers support young people in Derby who are over compulsory school age and under 19 to participate in education or training and to signpost to employment opportunities. We also support young people aged 19 to 25 with a maintained Education, Health and Care Plan (EHCP).

Personal Adviser’s provide guidance to help young people make informed and positive decisions about their education and employment options as well as offering support with practical activities such as applications, CVs and interview preparation.

Where we are and why we do it

Personal Advisers are part of the Early Help Teams in Derby that are based across the city. Advisers hold a caseload and deliver information, advice, guidance and support that can take place in person on a one-to-one basis and/or over the phone.

Advisers are linked to Derby City Council’s Employment Hub with advisers on hand in the Council House (Corporation Street, Derby) Tuesday to Friday from 1pm to 4:30pm. Advisers also offer support with visits to educational establishments, including enrolments.

It is a statutory duty for Derby City Council to track all relevant young people and to report to the Department for Education on the numbers of young people participating in education, employment and training in the city.

Contact us

For further advice or to request an appointment with a Personal Adviser, please email NEETsupport@derby.gov.uk.