Meet Darcie our digital helper
Our digital helper - Darcie
Our Artificial Intelligence (AI)-driven digital helper Darcie is a smart technology that allows people to communicate anytime. They help thousands of people across the city every day.
Think of it like having your own personal assistant who can answer your questions and help you with tasks right away. You can get answers and information instantly.
The digital helper is an additional service that complements the other ways you can contact us. Darcie uses generative and conversational AI to understand what you ask and reply to you in a human-like way. As well as webchat, you'll also speak to Darcie when you call us.