Missed bins

Outstanding missed streets

If your bin is missed, please check this page for updates and advice. 

Bins on these streets could not be emptied. We will attempt to return to collect these bins as soon as possible.

Please leave them out for collection.  

Last updated: 4:40pm on Tuesday 19 November.

Black bins

Abney Close
Allan Avenue
Alverton Close
Arbor Close
Atworth Grove
Bishop Lonsdale Way
Blencathra Drive
Boyer Street
Bradwell Close
Bramfield Avenue
Bretton Avenue
Bridgeness Road
Broughton Avenue
Brunton Close
Chantry Close
Chesterford Court
Coppicewood Drive
Cromer Close
Cumbria Walk
Daubenton Way
Frampton Gardens
Gerard Street North
Hall Park Close
Harriet Street
Hawthorne Close
Hillsway, Littleover
Holmsfield Drive
Howden Close
Langwith Close
Lime Walk
Little Longstone Close
Little Woodbury Drive
Macklin Street
Merion Grove
Mews Court
Mickleover Manor
Natterer Grove
New Orchard Place
Newland Street
Noctule Lane
Palatine Grove
Parkstone Court
Paxton Close
Pipistrelle Place
Prescot Close
Pritchett Drive
Radbourne Gate
Rossington Drive
Sedgefield Green
St Clares Close
St Swithins Close
Stanage Green
Stockbrook Street
Strutt Street
The Hollow, Littleover
Twyford Street
Wansfell Close
Wendover Close
Whistlestop Close
Woodhall Drive

Blue bins

Abbey Wood Close
Abbotts Barn Close
Aldwych 
Argyle Street
Balham Road
Bass Street
Bass Street
Bayswater Close
Belmont Close
Belsize Close
Bexley Close
Birdcage Walk
Brent Close
Bright Street
Brigmor Walk
Brough Street
Camden Street
Cavendish Court
Cecil Street
Cheyne Walk
Chiswick Close
Cobden Street
Cooper Street
Crompton Street
Cross Street
Croydon Walk
Embankment Close
Endsleigh Gardens
Etwall Street
Farm Street
Fenchurch Walk
Findern Street
Fredrick Street
Freehold Street
Gerard Court
Gerard Street North
Harringay Gardens
Hawke Street
Heyworth Street
Howe Street
Jackson Street
James Close
Ladbroke Gardens
Lambeth Close
Lynton Street
Manchester Street
Masson Walk
Melandra Court
Millbank Close
Morley Street
Moss Street
Olive Street
Peach Street
Peel Street
Percy Street
Pittar Street
Plimsoll Street
Ponsonby Terrace
Radbourne Lane
Ramshaw Way
Ranelagh Gardens
Raven Street
Ravenscourt Road
Richmond Park Road
Riddings Street
Selwyn Street
Spring Street
Stables Street
Stepping Close
Stepping Lane
Sudbury Close
Sudbury Street
Summerbrook Court
Sun Street
Sutton Close
Talbot Street
Thames Close
Tufnell Gardens
Vauxhall Avenue
Ward Street
Wardwick
Warner Street
Westbourne Park
Windmill Hill Lane
Wolfa Street

Brown bins

Bass Street
Cecil Street
Cross Street
Crown Street
Etwall street
Findern Street
Fredrick Street
Hollis Street
Lincoln Avenue
London Road
Manchester Street
May Street
Moss Street
Olive Street
Percy Street
Pittar Street
Ponsonby Terrace
Radbourne Lane
Radbourne Lane
Raven Street
Sudbury Street
Windmill Hill Lane

Why we have been unable to collect your bin

Collections may be missed by us for a number of reasons:

• restricted access to your road
• bad weather, badly parked vehicles or roadworks can restrict access to bins sometimes
• our vehicle may have broken down and your collection may take place later than usual
• a genuine mistake; each crew empties over 1,000 bins per day, sometimes a bin may be missed by accident.

If access to your road was blocked due to roadworks or parked vehicles, we will automatically return to attempt to empty bins either later the same day or in the days that follow. 

What to check before you report a missed bin

• Have you put the right bin out on the right day? Please check the bin day look-up tool.
• Was your bin out at 6:30am? Collections start from 6:30am so please ensure your bins are presented no later than this time on collection day.
• Is it after 4pm on your collection day? We collect bins until 4pm so we may not have got to your street yet.
• Do you have an assisted collection? Could we get access to your bin from 6:30am?
• Does your bin have an information tag on it? If so, we have missed it for a reason outlined on the tag:
• Is it very heavy? Our bin-lifts cannot lift very heavy bins.
• Is it overloaded and the lid not closed flat? Have you placed extra bags on top or next to your bin? If your blue or black bin is heavy or overloaded, make sure you are washing and squashing your recycling to fit more in your blue bin. We may be able to help by offering an additional bin.
• Have you put the wrong items in your bin?

Unfortunately, we are unable to return and empty your bin for any these reasons.

Even if the missed bins was as a result of a mistake by a resident, we are unable to return as we do not have the vehicles or crews spare to carry out this work.

Any excess or additional waste can be taken to Raynesway Household Waste and Recycling (HWRC) site.

Please take steps to ensure that we can empty your bin on your next scheduled collection as we won't be able to return any sooner. 

How to report a missed bin

If you think we have genuinely missed your bin, please complete our missed bin online form.

Generally, we empty missed bins Tuesday to Friday and we aim to return within two working days.