Store bins off the street

Your responsibilities

You are responsible for presenting your waste properly and for removing bins from the street after collection (unless you have an assisted collection in place). Bins cannot be permanently stored on the pavement. Bins on pavements are a hazard, can become misused by passersby leading to them not being emptied, and look an eyesore.

Bins should be presented no earlier than 5pm the evening before, or by 6:30am on collection day. To check when your bin day is, or for which bin to present, see the When is my bin day? page.

In tight, narrow streets especially, we need your help to enable us to access your home with our lorry and empty bins on the correct day. Help us access your street by parking with consideration, do not park on junctions. If your street is blocked preventing us from emptying bins on the advertised day, we will return so leave your bin available for collection.

If you think your bin has been missed boy the collection team, check first there was not an issue preventing collection. Genuine missed bins can be reported online. 

Bins must be taken off the street by noon the day after collection or you may receive a Fixed Penalty Notice. If you are currently storing your bins on the streets you need to take steps to avoid enforcement action.