Due to Coronavirus impacting Council services, bulky waste collections were halted in March to allow Streetpride teams to focus on other priority services like waste and recycling collections.

The good news is that the service is set to resume as normal from Monday 27 April and residents are already able to book and pay for a collection online or call the Derby Direct team on 0333 200 6981. Where possible, please book online.

We know that many residents will want to use the service whilst Raynesway HWRC remains closed. In preparation for this, we’ve worked hard to increase capacity within the service to accommodate extra bookings.

Before booking and paying, residents will need to read the information on our website to make sure we can collect their waste. There are a number of items such as carpet and asbestos that we’re unable to collect. It is also vitally important that residents leave items outside of their property by 6.30am on the day of collection. We will not collect items from front gardens or inside of properties.

However, we’re also reminding residents to be mindful of what they’re throwing away and to reduce waste wherever possible.

Before purchasing new furniture or other items, why not try repairing or upcycling old ones first? In many cases, repairs or refurbishing items works out cheaper in the long term compared to buying brand new.

If you’re looking for upcycling inspiration, we put together a Pinterest board.

Councillor Jonathan Smale, Cabinet Member for Public Protection and Streetpride commented:

I’m thrilled we’ve been able to get this service back up and running. I’d like to say a huge thanks to Council Officers for all their hard work to make it happen. If you have broken items of furniture or other bulky waste at home, please do make use of the service. There is a charge for the service but it is better for all of us if we make use of it and don’t burn or fly-tip waste. We have Public Protection Officers patrolling in wards and they will enforce fixed penalty notices on those caught fly-tipping waste.

Alternatively, residents can either:

  • Store bulky items at home until Raynesway HWRC reopens
  • Hire a licenced waste carrier (man with a van)
  • Hire a skip