Revenues, Benefits and Exchequer Services - simplified privacy notice
This is a simplified summarised privacy notice. Full privacy notice information is available at Revenues, Benefits and Exchequer Services - privacy notice.
Purpose of data collection
The Revenues, Benefits and Exchequer service collect data to manage local taxes and ensures correct property charges, provide financial help to eligible people and inform them about benefits and handle the council's finances, including payments and investments.
Types of data collected
- Contact details (name, address, phone, email)
- Date of birth and gender
- Financial information
- Employer information
- Health information (where relevant for support)
How data is used
- Collects tax money from people and businesses
- Helps with extra funding for community projects and for people
- Provides free meals at schools
- Manages refunds and discounts
- Looks at costs of home and care services
- Checks for, investigates and prevents fraud
- Shares useful service information
- Uses data safely to improve services
- Helps with surveys to improve planning and services
Sharing of data
- Other Council teams and departments (e.g., Business Systems, Economic Regeneration, Parking)
- Landlords and agents (with limited tenant payment details)
- Government departments and local authorities
- Legal bodies and law enforcement
- Social housing landlords
- Banks, auditors, debt advisors, and doctors (for special discounts)
- Employers and any third parties for fraud prevention
- National statistics and service providers (IT support and subcontractors)
Your rights
- Access: You can ask for copies of your personal information held by the Council.
- Rectification: You can request corrections to any incorrect information.
- Deletion: You can ask for your personal information to be deleted, unless there's a legal reason to keep it.
- Portability: You can request your personal data to be transferred to other services or directly to you.
- Object/Restrict Processing: You can object to or limit how your data is used now and in the future.
- Prevent Automatic Decisions: You can challenge decisions made automatically without human involvement.
Contact
Contact Derby City Council's Data Protection Officer for queries or concerns via data.protection@derby.gov.uk.