Waste and Street Cleansing - simplified privacy notice
This is a simplified summarised privacy notice. Full privacy notice information is available at Waste and Street Cleansing - privacy notice.
Purpose of data collection
The Waste and Street Cleansing service collects personal information to provide waste, recycling, street cleansing and related environmental services, manage service requests, process payments, and fulfil its legal duties.
Types of data collected
- Contact details (name, address, telephone number, email address).
- Property and service information.
- Payment and billing information.
- Information relating to waste collection services, including clinical waste where applicable.
- Information received from partner organisations where necessary.
How data is used
We use your information to:
- Deliver waste and recycling services.
- Process payments and charges.
- Manage service requests and complaints.
- Administer contracts and subscriptions, such as garden waste services.
- Communicate with residents about service changes and updates.
- Meet legal duties under environmental legislation.
- Support service planning, research and statistical analysis using anonymised information where appropriate.
Sharing of data
We may share information where necessary with:
- Other Council departments.
- Derby Homes.
- Waste collection and disposal contractors.
- Healthcare professionals and GP practices for clinical waste services.
- Police, fraud prevention bodies and other statutory agencies where required by law.
- Insurance companies when dealing with road traffic incidents.
We only share the minimum amount of information required and ensure that appropriate safeguards are in place to protect your data.
Your rights
- Access: You can ask for copies of your personal information held by the Council.
- Rectification: You can request corrections to any incorrect information.
- Deletion: You can ask for your personal information to be deleted, unless there's a legal reason to keep it.
- Portability: You can request your personal data to be transferred to other services or directly to you.
- Object/Restrict Processing: You can object to or limit how your data is used now and in the future.
- Prevent Automatic Decisions: You can challenge decisions made automatically without human involvement.
Contact
Contact Derby City Council's Data Protection Officer for queries or concerns through data.protection@derby.gov.uk.