Make a complaint

The Citizens Advice consumer helpline provides advice and information about consumer complaints on behalf of Trading Standards.

To make a complaint, please call 0808 223 1133 or use their online form.  Calls are free from mobiles and landlines.

Make a complaint or request consumer advice

Buy with Confidence

Our Buy with Confidence scheme means consumers can purchase goods and services from an approved trader. Traders must apply to become a member.