Direct Debit delays

All Direct Debit payments due to us on Sunday 3 November will be delayed until Tuesday 5 November. This will only affect you if your Direct Debit payment is due on the 3rd of each month. Apologies for any inconvenience caused.

Coronavirus guidance

This section will be updated as frequently as possible. Please continue to check the NHS website for the latest health information. The government's response to coronavirus is available on GOV.UK.

National COVID-19 guidance

To find out about current UK government coronavirus guidance, please visit the GOV.UK webpage. You can learn more about COVID-19 as well as where to get your COVID-19 vaccination on the NHS website.

Frequently Asked Questions

Where can I find trusted information about coronavirus?

Please continue to check the NHS website for reliable health information. You can find out more about the government response to coronavirus at www.gov.uk. Staying alert to common coronavirus myths can also help you separate the fact from the fiction.

Where can I access help when I need it?

NHS 111 online can help you decide if you need medical help and offer advice on how to access help safely. The service is free to access and is available 24 hours a day, 7 days a week.

The Samaritans helpline is still available 24 hours a day, 7 days a week. Please call 116 123 if you would like advice or support with mental wellbeing.