Bin collections

Residents who are due to have brown bins emptied on Friday 22 November should leave these out for collection as normal. If we are unable to empty your brown bin, we will attempt to return next week. For more information, visit our Missed bins page.

Coronavirus information for care providers

Support for care homes

We welcome the opportunity to set out Derby’s approach to supporting its care homes at this difficult and critical time. Since the onset of the pandemic, we have worked closely with care and NHS partners across Derby and Derbyshire to ensure a robust and considered coronavirus (COVID-19) response for care homes.

Derby City Council and its partners want to thank everyone who is working tirelessly within the care home sector to protect vulnerable people during the pandemic and hopes that the approach laid out will go some way to offering further support and reassurance.

Please also find further information where we are working jointly with our Derbyshire County Council and Derby and Derbyshire Clinical Commissioning Group colleagues to support residential care providers on the Derbyshire County Council website.

Capacity tracker

Providing us with accurate information as soon as you are able to will allow us to manage this situation to the best of our ability, and effectively identify where there is the most critical need.

If you provide care home or community services, please make sure you register on and complete the NHS Capacity Tracker.
You need to complete all the information required on the NHS Capacity Tracker on a daily basis.

The capacity tracker poster for care homes can be printed off and used as a prompt for which sections of the Capacity Tracker need updating when, and with contact details should you have a problem or query.

Keeping in touch

If you need to contact us, please email the Commissioning and Market Management team at COVIDCMMT@derby.gov.uk.

Latest guidance

Coronavirus (COVID-19) guidance is available on:

Accessibility resources

Personal Protective Equipment (PPE)

Residential and domiciliary social care providers

If you are a CQC registered provider of residential or domiciliary social care, you should already be accessing the national PPE Portal.

If you have any problems with the PPE Portal or the quality of stock, please contact their Customer Service Team on 08008 766802.

Other social care providers

From April 2022, most local authorities and local resilience forums will no longer be the main distribution method of PPE for social care providers.

Providers can now sign up to the PPE Portal instead. This is an online platform that allows for PPE to be distributed to eligible sectors.

Free COVID-related PPE will be available through the portal until 31 March 2023.

Vaccination Priority Groups

The COVID-19 vaccination programme for Derby and Derbyshire is following the priority order which is set out by the Joint Committee on Vaccination and Immunisation (JCVI). The NHS are leading the vaccination programme, more information is available from Joined Up Care Derbyshire.

The priority order has been developed by the JCVI based on clinical evidence gathered during the pandemic. This prioritises groups of people in order to minimise loss of life and to ensure health and social care systems can continue to operate safely. Further details about this can be found at GOV.UK - JCVI advice.

If you want to know more about the approach to the way in which the vaccines are being prioritised in Derby and Derbyshire, please see the Vaccination Priority Groups Report.

Hospital discharges

In response to managing COVID-19 in our hospitals, national guidance has been issued that says hospital discharges must be carried out within two hours of a patient becoming medically fit.

Local NHS and adult social care services have made the decision that all hospital discharges requiring ongoing support will use a Trust Assessment Approach/D2A documentation.

This decision will take effect immediately. It is our intention that the assessment will provide a clear and accurate view of the client's needs and how then can be best met.

Here is the leaflet being used by the hospital teams for people who are being discharged as part of this arrangement.

If your request is for a service in Derby, please contact Derby City Council Adult Social Care Commissioning and Market Management team, please email carebrokerage.duty@derby.gov.uk.