Cookies
About cookies
Cookies are small text files which identify your computer to our server. They are widely used on the internet to make websites work, or work more efficiently. We send these to your computer for the following reasons:
- to tailor the website to your browser
- to help us analyse the use of the website
- to allow applications on our website to work correctly - for example, making sure that we know when you have logged on or off and which part of an application you are accessing
- to store the preferences you set in the cookie banner.
Change cookie settings for this website
Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit aboutcookies.org.uk or allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites, visit the Google Analytics opt-out tool.
Our use of cookies
We will not use cookies to store any personally identifiable information about you. We will not make any attempt to find out the identities of people visiting our website without their prior permission.
If we want to collect personally identifiable information through our website for example, when you request a service from us, we will tell you beforehand. We will make it clear when we collect this information and will explain what we intend to do with it.
The following sections contain detailed information about the cookies we use on our web pages, with information on their expiry and why they are used.
Google Analytics – used on many of our sites
The following Google Analytics cookies appear on many of our websites. You can choose to opt out of Google Analytics on all websites by using the Google Analytics opt-out tool.
Cookie | Name | Purpose |
---|---|---|
Google Analytics |
_ga |
These cookies are set by Google Analytics. These cookies are used to anonymously track visitor numbers and use of the website. We use the information in the Google Analytics tool to compile reports and help us improve the site. Further information: Google Analytics - Privacy OverviewGoogle Analytics Cookie Usage |
Derby City Council website
The following cookies are used on www.derby.gov.uk. in addition to Google Analytics.
Cookie(s) | Purpose |
---|---|
cookie_preferences |
This cookie is set when you respond to the cookie setting banner in order to save your decision. |
_hjid, _hjTLDTest, _hjAbsoluteSessionInProgress, _hjFirstSeen, _hjIncludedInPageviewSample |
These cookies are set by HotJar (analytics) which allows us to collect analytical data on how users interact with our website and decide how we can improve user experience. |
myAccount
The following cookies are used on myaccount.derby.gov.uk, in addition to Google Analytics.
Cookie | Name | Purpose |
---|---|---|
Amazon Web Services Application Load Balancer |
AWSALB, AWSALBCORS |
This cookie is used to direct web requests to the appropriate server, set when a user first visits the website. |
Application cookie |
APP_LANG |
Language used to view site. |
Application cookie |
AchieveFormsRedirectLink |
Used when a user accesses a process that requires a login, via a direct link. The cookie is set when the user arrives on the login page, to ensure that they are redirected back to the original link after login. |
Application cookie |
product |
Used to detect which part of the platform the user is on, and allows for the code to behave slightly differently depending on this. |
Application cookie |
firmstep2server |
Used to direct your request to the appropriate server. No personal information is stored. |
Application cookie |
firmstep2session |
A unique identifier given to you for the duration of your site visit. |
Application cookie |
ASP.Net_SessionId |
A unique identifier given to you for the duration of your site visit. It is used to ensure that you and only you are shown information relevant to you. It contains no personally identifiable information, but is temporarily linked to your user account if you log in. |
Application cookie |
PHPSESSID |
Used by the PHP web server to identify the unique browsing session. It is required for Forms to work. It expires when the user closes the browser and contains the unique ID for the browsing session. |
Application cookie |
SESSfsauthsession |
This cookie is used by the web server software to identify the unique browsing session. A similar function to PHPSESSID, but for a different part of the server. It contains the same information as PHPSESSID. It is required for Forms to work. It expires when the user closes the browser and ontains the unique ID for the browsing session. |
Application cookie |
Simple SAMLSessonID |
A third session ID cookie. This one for the SAML login protocol. It is generated even if the SAML protocol isn't used, and simply ignored in that case. It is required for Forms to work if using the SAML login protocol. |
Application cookie |
_lastlogin |
Used to keep track of usage and to manage caching. It expires when the user closes the browser and contains the epoch number of the last login. |
Application cookie |
fs2logevents |
Only set by explicit user action. Increases the level of internal debug information kept by the browser. |
Application cookie |
fs2debug |
Only set by explicit user action. Causes the display of a button to allow the user to submit browser debug information for diagnostics. |
Application cookie |
fs2diag |
Only set by explicit user action. Causes the display of a toolbar that can submit or display browser debug information. |
Application cookie |
ui-tabs |
Used by the client to maintain tabs state when the user moves between pages. |
Application cookie |
combined.js and 0.js |
Used to indicate minification of some js code on the particular site. These cookies last for the session. |
Application cookie |
localtime |
Picked up server side to calculate local time from UTC time. |
Democracy Portal
The following cookies are used on democracy.derby.gov.uk.
Originator | Cookie Name | Type / Expiry Date | Purpose / Further information |
---|---|---|---|
democracy.derby.gov.uk |
.ASPXANONYMOUS |
Persistent - 100,000 minutes (approximately 69 days) from last set or update |
Contains an identifier allowing the website to identify and manage use by anonymous users. |
democracy.derby.gov.uk |
ASP.NET_SessionId |
End of session |
Used internally by the CMIS website software to ensure that the correct content is sent to the correct user’s web browser. |
democracy.derby.gov.uk |
DateInputMode |
Persistent – 100 years from last set or update |
Contains a setting allowing the website to tailor the type of date input that should be presented to the browser. |
democracy.derby.gov.uk |
Language |
End of session |
Contains a setting allowing the website to tailor the language of the website. |
Online payments website
The following cookies are used on civicaepay.co.uk.
Originator | Cookie Name | Expiry Date | Purpose / Further information |
---|---|---|---|
www.civicaepay.co.uk |
ASP.NET_SessionId |
End of session |
It is used internally by the Civica e-pay website software to make sure that when you use this service we are sending you the correct information to your web browser. The cookie is essential to the provision of this service. |
www.civicaepay.co.uk |
CookieAccepted |
Persistent – 1 year from last set or update |
This cookies is used to control the appearance of the cookies information banner. It is set once the user has accept the statement on the cookie banner. Once expired, or if not present, the user will be presented with the cookie information banner. |
Council Tax, Benefits and Business Rates Services
The following cookies are used on revenuesandbenefits.derby.gov.uk/publicaccesslive/selfservice/dashboard.htm.
Originator | Cookie Name | Type / Expiry Date | Purpose / Further information |
---|---|---|---|
revenuesandbenefits.derby.gov.uk |
JSESSIONID |
End of session |
It is used internally by the software to make sure that when you use this service we are sending you the correct information to your web browser. The cookie is essential to the provision of this service. |
revenuesandbenefits.derby.gov.uk |
UNIQUEREQID |
End of session |
It is used internally by the software to make sure that when you use this service we are sending you the correct information to your web browser. The cookie is essential to the provision of this service. |
Schools Admissions application
The following cookie is used on remote.derby.gov.uk/ParentPortal/Live/Website.
Originator | Cookie Name | Type / Expiry Date | Purpose / Further information |
---|---|---|---|
remote.derby.gov.uk |
ASP.NET_SessionId |
End of session |
Used internally by the software to ensure that the correct content is sent to the correct user’s web browser. |
Job Vacancies provider website
The following cookie is used on dercili.webitrent.com.
Originator | Cookie Name | Expiry Date | Purpose / Further information |
---|---|---|---|
dercili.webitrent.com |
ap5ohzoY |
End of session |
Used by the jobs web pages to ensure that the correct content is sent to the correct user’s web browser. |
E-planning application
The following cookie is used on eplanning.derby.gov.uk
Originator | Cookie Name | Expiry Date | Purpose / Further information |
---|---|---|---|
eplanning.derby.gov.uk |
JSESSIONID |
End od session |
Used internally by the software to ensure that the correct content is sent to the correct user’s web browser. |
Secure forms
The following cookie is in use on the secure forms located on 'https://secure.derby.gov.uk...'.
Originator | Cookie Name | Expiry Date | Purpose / Further information |
---|---|---|---|
secure.derby.gov.uk |
ASP.NET_SessionId |
End of session |
It is used internally by the forms to ensure that the correct content is sent to the correct user’s web browser. |
Benefits Calculator and Freedom of Information applications
The following cookie is used on the Benefits Calculator and secure.derby.gov.uk/foi/.
Originator | Cookie Name | Expiry Date | Purpose / Further information |
---|---|---|---|
www.derby.gov.uk |
ASPSESSIONIDCARQDTST |
End of session |
It is used internally by the system to make sure that when you use this service we are sending you the correct information to your web browser. The cookie is essential to the provision of this service. |
Livewell Derby
The following cookies are used on www.livewellderby.co.uk.
Originator | Cookie Name | Type / Expiry Date | Purpose / Further information |
---|---|---|---|
www.livewellderby.co.uk |
OptanonConsent |
End of session |
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
|
www.livewellderby.co.uk |
OptanonAlertBoxClosed |
End of session |
|
www.livewellderby.co.uk |
has_js |
End of session |
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
|
www.livewellderby.co.uk |
SESS%id% |
23 days |
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
|
Libraries catalogue
The following cookie is used on emlib.ent.sirsidynix.net.uk/client/en_GB/derby.
Originator | Cookie Name | Type / Expiry Date | Purpose / Further information |
---|---|---|---|
emlib.ent.sirsidynix.net.uk |
JSESSIONID |
End of session |
It is used internally by the Libraries Online Public Access Catalogue website to link the current session to the session state internally, to make sure that when you use this service we are sending you the correct information to your web browser. The cookie is essential to the provision of this service. |
My Care Directory
The following cookies are used on mycare.derby.gov.uk in addition to those used by Google Analytics:
Name |
Purpose |
---|---|
mp-cpa |
Set when the user has reviewed the cookie banner and closed it |
mp-aca |
Stores whether the user has accepted analytic cookies |
mp-vca |
Stores whether the user has accepted video related cookies |
ASP.NET_SessionId |
Stores the user's session ID to allow the site to recognise your movement around the site as being from one computer. |
Shortlist |
Records the services and/or information pages the user has added to their shortlist. |
__RequestVerificationToken |
Is used on any page where a form is shown and is used to prevent cross site scripting attacks by verifying the form data came from our page |
Feedback_<Entity>_<Id> |
Set when users leave feedback on the site |
mp-search-… (e.g. mp-search-serviceType) |
Records the user’s advanced search options so that they can be recalled when refining the search or navigating back to the homepage |
TEXT-SIZE |
Records the user’s preference of text size so that it is persisted between pages and visits to the site. |
COLOUR_SCHEME |
Records the user’s preference if the colour contrast widget is selected and so it is persisted between pages and visits to the site |
ki_s, ki_t, ki_u, ki_r |
The “ki_...” cookies are used by CQC on search results pages containing in-page surveys to gather feedback on whether you have found what you’re looking for. These cookies ensure that you do not see a survey you have already completed again |
Cookies set by third parties
We sometimes embed video, images or other content from websites such as Vimeo, YouTube, Flickr and X. We may also allow you to share links to content on our site with other websites by the use of 'Share' buttons.
As we have no control over the cookies set by these websites, please look at the relevant third party websites for more information.
Cookie(s) | Purpose |
---|---|
1P_JAR | Used to collect site statistics and track conversion rates. |
NID | Contains a unique ID used by Google to store your preferences and other information. |
CONSENT | Cookie session. |
GRECAPTCHA | Used by reCAPTCHA when executed for the purpose of providing its risk analysis. |
SEARCH_SAMESITE | Used to prevent the browser from sending this cookie along with cross-site requests. |
Cookie(s) | Purpose |
---|---|
guest_id_marketing |
Used in order to optimize the relevance of advertisement on the website. |
personalization_id |
Used to measure the performance of advertising campaigns through Twitter, across different browsers and devices. |
eu_cn |
Collects information about the pages viewed by the user in the session. |
remember_checked_on | Used to understand if you are logged into a Twitter account during the session. |
guest_id_ads, kdt, dnt | This cookie is set due to Twitter integration and sharing capabilities for the social media. |
guest_id | Used to track the sharing of the contents on Twitter. |
mbox | Used to generate dynamic content in a marketing box on the page. |
at_check | Used to check if cookies are enabled/supported on the browser. |
_gid | This cookie is installed by Google Analytics and is used to distinguish users. |