About our privacy notices

These privacy notices only cover Derby City Council websites. They do not cover links within this site to other externally operated websites. If you transfer to another site, please read the Privacy Notice or Statement relating to their information.

COVID-19/Coronavirus

Coronavirus has been added as a notifiable disease under the Health Protection (Notification) Regulations 2010. The Council have a legal duty to process and share personal information in accordance with the Coronavirus Act 2020. Any such processing will be done in the public interest to promote health and wellbeing.

The Council have a duty to notify Public Health England and the local authority where the individual resides (if different), where there are suspected Coronavirus cases. In this instance, the Council will disclose the information under Article 9(2)(j) of the UK GDPR (processing is necessary for reasons of public interest in the area of public health, such as protecting against serious cross-border threats to health), and confidential information can be lawfully disclosed in the public interest, without consent, where the benefits to an individual or to society outweigh both the individuals and the public interest in keeping the information confidential.

The Council may contact staff, service users, residents and patients with messages relating to Coronavirus by text, phone, letter or e-mail. This contact is not direct marketing; therefore we do not need your Consent before contacting you. There is more information available on the national Information Commissioner's Office (ICO) approach to the current epidemic on the ICO's website.

Who we are?

Derby City Council is the local government unitary authority for Derby City. Our address is The Council House, Corporation Street, Derby, DE1 2FS. You can contact our Data Protection Officer on 01332 640000 or by email at data.protection@derby.gov.uk.

How do we collect information from you?

We provide a wide range of services, and collect information from you when you visit www.derby.gov.uk; also when you contact us in writing, speak to us on the phone, by email or any other type of electronic communication, or talk to us face to face.

To provide some of these services we need to collect and use appropriate personal information; this may be collected either in person, over the phone or through the forms on our website.

For more information about your rights in relation to your personal data, please refer to our Data Protection Act page.

Please see our service privacy notices and cookies for further information.

Artificial Intelligence (AI)

Derby City Council is utilising automated technologies, including “Artificial Intelligence” (AI) to help protect and further develop our services for citizens, so we can continue to deliver them well and efficiently, in the face of increasing financial pressures.

We remain committed to treating your information securely and in line with data protection law, particularly so where we are utilising new technology. Our Artificial Intelligence privacy notice explains why we collect information about you, how we intend to use that information and whether we will share this information with anyone else.