Bin collections

Residents who are due to have brown bins emptied on Friday 22 November should leave these out for collection as normal. If we are unable to empty your brown bin, we will attempt to return next week. For more information, visit our Missed bins page.

Penalty Charge Notice text message scam

If you have received a text message asking you to pay a Penalty Charge Notice (PCN) online, this may be a scam.

Derby City Council does not notify vehicle owners of PCNs using text message or any other form of message service to mobile devices. If you are a victim of fraud, please contact your bank. If you wish to check if you have any outstanding PCNs, please email parking.services@derby.gov.uk.