Problems paying your business rates

If you are having problems paying your business rates, please don't wait for recovery action to be taken against you as costs could be added. It is important that you contact us as soon as possible by emailing business.rates@derby.gov.uk.

What happens if I don't pay?

A bill for every non-domestic property will be sent each financial year. Instalments start in April and will end March at the latest.

A reminder for non-payment of business rates is normally issued around 10 days after an instalment is due, asking you to bring the account up to date within seven days.

If this is not paid within seven days, you will lose the right to pay by instalments and the full outstanding balance will become due immediately.

If you do not pay or make any contact, a summons will be issued incurring costs.

What happens after a summons is issued?

If you receive a summons for non-payment of Business Rates and you wish to query the summons, dispute the charge or would like to discuss an arrangement to pay, please contact us as the court cannot accept payment or make any arrangements.

You have the right to attend the court hearing to present your case to the Magistrates' Court. However, you do not need to attend if you have made arrangements to pay.

At court, a Liability Order will be applied for. A Liability Order gives the Council the right to:

• pass the case to the Council’s enforcement agents who will recover the money owed to the council. Additional fees will be incurred.
• start bankruptcy or liquidation proceedings

If the enforcement agents cannot recover the arrears, we may apply to the Magistrates' Court for a warrant to send you to prison.