Council Tax and business rates phone lines

The telephone service for Council Tax and business rates will be unavailable on Friday 4 October. You can still contact us online to tell us of any changes in circumstances, make a payment arrangement or make a payment. Our telephone service will resume on Monday 7 October.

Employee support

The Council has made supporting the improvement of employee health and wellbeing a priority.

Counselling service

We work with AXA to provide a professional and confidential counselling and advice service to all employees.

Mental Health First Aiders

Mental Health First Aid (MHFA) is an internationally recognised training course, designed to teach people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis.

Embedding MHFA training within Derby City Council encourages people to talk more freely about mental health, reduce stigma and create a more positive culture.

Employee Networks

We have employee networks that offer help, advice and support in a friendly and safe environment.

We have three employee networks that help us promote equality and diversity at the Council:

Black, Asian and Minority Ethnic Employees Support Network
Disabled Employees Network
LGBTQ+ and Allies Employee Network

Strategic Directors support the networks, and employees can attend meetings during working hours.