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Parking portal maintenance

Our parking portal will be unavailable from 10.30am to 4.30pm on Tuesday 17 May for essential maintenance. PCNs cannot be paid or challenged during this time.

Any person who finds a stray dog must do one of the following by law.

  • return the dog to its owner (if you know who the owner is).
  • contact us and we will pick the dog up as soon as we can  

Please phone 0333 2006981.

The dog will be kept at the kennels for seven days.

We only deal with dogs from the Derby area.

Please contact your local council if you live outside our area.

Please contact us, giving:

  • your name, address, phone number
  • details of the dog, including name, breed/description, colour, sex and any tag or microchip details.

You will also be asked for details of where you last saw your dog.

If we have collected your dog we will check the tag or microchip details plus try and contact you to return the dog back to you.

Upon successful immediate return, you will be required to pay a £25 Government Levy before your dog can be released back to you.

If there are no owner's details, you cannot be contacted straight away, or you cannot pay the required levy, the dog will be taken into care by the Council.

If a dog is collected on more than one occasion, this may result in the dog being taken straight to kennels.

If you contact us within the first 8 days since the dog was taken into care, you will be required to pay an appropriate reclaim charge in full, by cash or card. We will then make arrangements for you to collect your dog. In some circumstances we may return the dog, but this will be at a charge of an additional £24 transport fee.

Charges are based on the number of days your dog has been kept in kennels, including the collection, administration fee and £25 Government levy.

There will be an additional £25 to pay if your dog is collected or delivered to the kennels out of hours.

The law requires your dog to be microchipped and the details to be kept up to date. If your dog requires microchipping before release, there is a charge of £12.

You may also have to pay any vet charges.

Charges for returning your dog

DaysFee
1 £62.80
2 £75.40
3 £88.00
4 £120.60
5 £133.20
6 £145.80
7 £158.40
8 £171.00

The required payment must be made in full to the kennels (Castlefield Kennels Cattery & Dog Kennels Derbyshire) upon collection or return of your dog.

No.

The law states that all charges must be paid before the dog is released from the kennels.

We become the legal owners and, if suitable, we will send your dog to a rescue centre for rehoming.

 The law says that all dogs:

  • when on the street or in a public place, must wear a collar with the name and address of the owner written on a tag attached to it..
  • must be microchipped before by the time they are 8 weeks old. 

Remember, if we pick your dog up with no identification:

  • you will have to pay for its return
  • you could be prosecuted and a fine given.