Council Tax and business rates phone lines

The telephone service for Council Tax and business rates will be unavailable on Tuesday 3 December. You can still contact us online to tell us of any changes in circumstances, make a payment arrangement or make a payment. Our telephone service will resume on Wednesday 4 December

Access for disabled people

Getting in and out, and around shops and other public buildings can be difficult for disabled people, if they are not accessible.

The Equality and Human Rights Commission gives information about the access rights of disabled people under the Equality Act. It also helps and advises businesses providing services to the public to stay within the law.

You can also get the national Radar key that opens disabled people’s toilets using the scheme around the country from our reception desk at the Council House. The key is free to Derby residents, but there is a charge for a second key if you lose it.

We were very pleased to receive the CredAbility plaque from Nimbus for our access for disabled people at the Council House.