Pest control: frequently asked questions
- we only use trained and qualified pest control staff. All our pest control technicians hold the Royal Society for Public Health Certificate in Pest Control
- we only carry out the most appropriate method of treatment for your problem and will not carry out any unnecessary work
- all our work complies with current health and safety requirements and industry best practice
- we only use safe, modern treatments that are approved for use in the UK.
- we can offer one-off treatments or ongoing contracts for businesses, all at affordable prices.
- never leave waste or food items out
- ensure all rubbish is securely contained where pests cannot get to it
- maintain your drainage system properly - repair broken pipes and covers.
- ants (in domestic premises)
- flies (except cluster flies)
- garden pests
- pigeons and other birds (in domestic premises)
If you want any other pest infestations removing, you will need to contact a private pest control company.
We would recommend that you:
- get at least three quotes
- make sure you know whether the charge is fixed or by the hour
- ask if there is a guarantee for the work.
We offer a household insect identification service.
Please email photographs to the Pest Control Team, providing as much supporting information as possible including:
- a clear photograph of the insect
- are you or your family being bitten
- what room(s) are the insects being found in
- location of the insect i.e. carpet, kitchen cupboards
- include a ruler or object to provide a size guide.
In the case of a bee swarm the most appropriate method of control is the safe removal of the swarm to a hive by an experienced beekeeper.
We do not provide this service, but the British Bee Keepers Association website has lots of useful information and a local bee keeper finder tool.
No. You can find these products in any large DIY store or pet shops.
Always read the label before use.