Weights and measures
The law says that consumers should receive the correct amount of goods that they buy from traders. Most goods are sold with a reference to quantity, usually its weight or measure and include goods sold by:
- pints
- litres
- grams
- metres.
It is our responsibility to make sure businesses are giving consumers what they have paid for. We do this by:
- inspecting weighing and measuring equipment in trade use including petrol pumps, shop scales, weighbridges and beer glasses
- carrying out factory inspections to ensure the correct quantities are packaged
- advising traders about weights and measures law
- responding to complaints from consumers and traders who suspect they may have received the incorrect amount.
Where can I find more information?
Weights and measures guidance has been published by the Chartered Trading Standards Institute and outlines the requirements for a wide variety of businesses.