Council Tax and business rates phone lines

The telephone service for Council Tax and business rates will be unavailable on Tuesday 3 December. You can still contact us online to tell us of any changes in circumstances, make a payment arrangement or make a payment. Our telephone service will resume on Wednesday 4 December

Report littering

Examples of litter are:

small items like sweet wrappers, chewing gum or cigarette ends
leftover bread or other foods from feeding the birds
a bin bag of waste left on the pavement or verge.

Litter is bad for the environment it:

encourages rats and mice
can end up in our storm drains, ditches and streams.

Please report any street cleaning issues to us through our online form.

Report a street that needs cleaning

What shall I do if I have evidence of litter being dropped or thrown from a vehicle?

We can investigate and take a statement from you with the following information.

Day, date, time
Who was with you
What you saw
Description of people
What you saw them do
Description of the vehicle used, especially the registration number, colour, make and model
Where were you and what kind of view did you have
How far away were you
What was the weather like
Description of the litter - quantity, appearance, loose/bagged
If you can, take photographs

Report evidence of littering

Can I feed the birds?

Leaving food that birds do not immediately eat is classed as littering.

It encourages rodents and is unsightly.
It is causing an overpopulation of pigeons.
It is creating a lot of bird mess.

Please do not feed the pigeons but a handful of suitable wildfowl food should be enough for the ducks and swans.

For more information, download the document Please do not feed the pigeons.

What action could I face for littering?

It is an offence to drop, throw, or deposit and leave litter anywhere.

If you are caught committing the offence of dropping litter in the city, you may face prosecution or a fixed penalty of £150.
If you pay your fixed penalty within 14 days of the offence the matter will be closed.
If you pay within ten days the penalty will be discounted to £90 for early payment.
If the fixed penalty is refused or not paid then court proceedings will begin and you could be fined up to £1000.
Fixed penalty notices can also be used for other environmental crimes and anti-social behaviour.