Bin collections

Residents who are due to have brown bins emptied on Friday 22 November should leave these out for collection as normal. If we are unable to empty your brown bin, we will attempt to return next week. For more information, visit our Missed bins page.

02 - Parking or loading where a loading ban is in force

Whilst there is loading ban in force, a Blue Badge does not provide an exemption.

You are liable for the Penalty Charge Notice (PCN).

If you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay the original penalty charge on the notice.

Whilst there is a loading ban in force, you are not allowed to load, unload, stop or wait.

You are liable for the Penalty Charge Notice (PCN).

If you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay the original penalty charge on the notice.

If you were involved in a medical emergency, we may consider your challenge.

You will need to provide a formal letter from a health professional that treated you or a passenger directly after the event.

Please be aware that you are not guaranteed to have your Penalty Charge Notice (PCN) cancelled as each case is reviewed individually.

If you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay the original penalty charge on the notice.

If you think that your vehicle has been cloned, you must report this to the police as soon as possible.

We may consider your challenge.

You will need to provide us with evidence that it was not you or your vehicle that was present when the Penalty Charge Notice (PCN) was issued:

  • a colour photo showing the make and model of the vehicle
  • a colour photo showing the vehicle registration number of the vehicle
  • a police crime reference number related to the cloning of your vehicle.

Please be aware that you are not guaranteed to have your PCN cancelled as each case is reviewed individually.

If you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay the original penalty charge on the notice.

We may consider your challenge if both Penalty Charge Notices (PCN) were:

  • issued on the same day
  • issued on the same street
  • issued under the same contravention.

You will need to provide:

  • your vehicle registration number
  • DR reference number printed on the PCN for the second notice that was issued.

Please be aware that you are not guaranteed to have your PCN cancelled as each case is reviewed individually.

If you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay the original penalty charge on the notice.

If you believe that the kerb markings were not clear, we will consider your challenge.

You will need to provide clear photographs of the kerb markings. Your photographs should include the kerb markings and the location of where your vehicle was issued with the Penalty Charge Notice (PCN).

Please be aware that you are not guaranteed to have your PCN cancelled as each case is reviewed individually.

If you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay the original penalty charge on the notice