To reduce the chance of your bins becoming lost or stolen, please ensure your property name or number is on the bin. Unless it is your scheduled collection day, your bin should not be stored on the street.
When bins go missing, we often find they soon reappear, for example if a neighbour has taken the wrong bin by accident. If your bin has gone missing, have a good look around your local area to avoid ordering a new one unnecessarily.
Replacement black bins
There is a charge of £25 for a replacement black bin to cover administration and delivery, not for the bin itself. For more information about the charges, visit our Bin charges page.
However, if you have a small 140 litre bin, we will exchange this for a standard-sized bin free of charge, providing you meet the criteria to have a larger bin.
Any bin which is fully functional will be reused.
Alternatively, you can pay over the phone by contacting Derby Direct on 0333 200 6981.
Replacement blue and brown bins
Replacement blue and brown bins are free of charge.
Moving into a property which has no black bin
If you have purchased a house (not a new build) which doesn't have a black bin, you will need to order and pay for a replacement. If you rent the property, you will need to contact the landlord who can order and pay for a replacement.
Blue or brown bins
If you have regular additional waste, you can request an extra blue or brown bin. More information and how to request an additional bin can be found on our Blue recycling bin and Brown garden and food waste bin pages.
We only provide additional black bins in specific circumstances. In the first instance, you should try to reduce your waste and recycle more.
You may be eligible for an additional bin if you have regular waste and either:
- five or more people living in your household
- two children in nappies all the time (under two years)
- healthcare waste.
A waste minimisation officer will visit your property to check that you are eligible for an additional bin and are taking steps to reduce your waste and recycle more.
We regularly review additional black bin capacity and will contact you to see if you still meet the requirements for the bin.
Where it is no longer required, we will remove the bin.
Moving house with an additional black bin
If you are moving within the city and still need your additional black bin, you can take it with you to your new property. You should only take your additional black bin with you. Tell us you are moving house so that we can arrange to empty the bin at your new property.
If you are moving outside the city, please let us know so we can arrange collection and reuse the bin.
Bins for newly built homes
Derby residents typically have three wheelie bins at home. A black bin for refuse, a blue bin for recycling and a brown bin for organic waste.
Bins for new build properties are free of charge.
Shared bins for communal properties
Residents living in flats, apartments or a HMO will usually share bins. This service is provided by the Council on a case-by-case basis and has a separate pricing structure. Depending on what is most suitable, bins will vary from large containers through to wheelie bins, or a combination of both. Bins at communal locations are funded by management companies and landlords.
The reduction, reuse and recycling of the city’s waste is a priority, so we generally offer alternate weekly waste and recycling collections, as we do for households across the city. If you don’t have access to recycling, but would like to participate, please let us know. We will work with landlords and managing agents to improve access to recycling.