What to do on bin day

You can see which bins are due to be collected and when, on the bin day lookup tool. 

1. Before you put your bins out, make sure they have the right things in them. If your bins don’t have the right things in them, they won’t be emptied. Check what goes in which bin or use the recycling helper.
2. On collection day, please place your bins at the kerbside, outside your home by 6.30am. The lid must be closed.
3. Please don’t leave any other bags or boxes of rubbish next your bin, they won’t be taken. You can leave extra recycling if it is in an open box or clear plastic bag. 
4. Please do not leave bins on the street after they have been emptied as they could be stolen, damaged or lost. Charges apply for some replacement bins.

If you have extra waste, you should first try and reduce your waste. Alternatively, you can book a visit to Raynesway HWRC or book a bulky waste collection.

If you have extra recycling, you can request an extra blue or brown bin. 

We know that this can be more difficult in terraced properties so please make sure you can access the rear of your property to store your bins.

If your bins aren’t emptied, check our missed bin page.

Residents with shared bins 

If you live in flats or a shared house, you need to work with your neighbours or housemates to make sure you’re all putting the right things in the right bins and not overloading bins or leaving excess waste. 

If large, shared bins are overloaded or there is excess waste placed in front of or on top of the bins, we cannot empty them. Your landlord will have to pay for them to be emptied and extra rubbish removed.